Pros and cons of buying cash registers and offline purchases online

With the rapid development of the Internet and the popularity of e-commerce applications, online shopping has become a daily purchase. With the advancement of society, the continuous updating of the Internet, the continuous improvement of the express delivery industry, the continuous improvement of laws and policies, the purchase of things online is a trend, online stores will replace many physical stores, and secondly there is an OBO model. That is, online and offline at the same time, or you see the cheap price on the Internet, pay the money, and then rely on the code to go to the nearest community business entity to pick up the goods. Secondly, in a few years, it is possible that you can buy something online at home and arrive within half an hour.

However, some industries are different, because not all industries are fast-moving industries, and many products related to design, installation, maintenance, solutions, services, etc. are not suitable for online transactions, nor for Online trading, offline picking. Moreover, at present, there are a lot of online dragons and dragons. From the webpage, we can't see which company's product quality and company scale, and we can't know how its product after-sales service.

Let's take the cash register system as an example to talk about some of the problems it faces in buying online.

1, the price

The price of buying a cash register on the Internet is indeed cheaper than the price of a physical business. For example, an ordinary domestic supermarket cash register purchased online is set at a machine of about 2,500 yuan, so the price on the Internet may be 2200 to 2350. The money is around. Why is there a difference of two or three hundred yuan? This is because the cost of renting the online store is more expensive than that of the physical store, followed by staffing, and the cost of water and electricity is much smaller. Two computers, two people, can open an online store for more than 10,000 yuan.

2, product quality

Now on the Internet, there are many unscrupulous merchants or operators, to exaggerate product functions, play word games, or deliberately create gimmicks, etc., to fool customers, in order to achieve the purpose of the transaction, such as the cash register purchase record and praise on Taobao, etc. Many of them are brushed out by brush flow, and even more unscrupulous sellers use second-hand cash registers and refurbished cash registers as new machines to sell, and even sell pirated operating software as genuine, very cheap. Price to attract consumers and customers. When they are in the middle of the incident, you can't find their company, because they didn't want to do it right from the beginning. Their purpose is to make money, not to make a brand. Anyway, their products are other people's brands. One of the main reasons is that their crime costs are extremely low. A few computers, one or two thousand dollars can be opened.

3. After sales service

Whether it is a cash register or any kind of high-tech electronic products, maintenance is always a big and critical issue. At present, domestic laws and regulations are not very complete, and no product is possible. It is a 0% maintenance rate. A company's high product repair rate does not necessarily mean that its products are poor, it may be that its product market share is large, and this time the manufacturer must do is after-sales maintenance service. Take the online cash register merchants as an example. Most of them are manufacturers' agents, or small workshop manufacturers. When you place an order, it will blow you up, but when you pay, their customer service staff will ignore it. is you. They will be very busy and busy, or the products they sell to you are very low-end and obsolete products. Since most of the customers are not very professional about these collection and cashier devices, when they just bought, They are the difference between good and bad. Just like the Chinese see Europeans, they are all the same. However, because these products are of low quality, in a short period of time, there may be no difference, but when bought back, it takes a month or two, it will slow down the system, crash, error, garbled, serious Data loss, and even the deletion of data, led to a huge loss of customer guidance. When customers want to contact them, they may not find it. Disappeared from the Internet, the contact phone can not get through. And some online sellers with a little scale may find you, but they need to contact their after-sales, wait, they are verbally handed over to the next level, in fact, they are just dragging your time, dragging You can't wait until you get there, and you don't have the mood and no effort. Secondly, there is a more odious Taobao seller. The consumer said that the cash register system is broken. They can only say that you are not operating properly, or that it is a virus in your computer. This is an excuse for them, a very irresponsible retreat.

4. Protection of rights

When encountering such unscrupulous merchants, consumers report and report it is useless. Because you report to the industry and commerce, they will advise you to report to the China Internet Illegal and Bad Information Reporting Center. When you report to the China Internet Illegal and Bad Information Reporting Center, they will say that they have no right to interfere. They only verify the content of the website, and they will suggest that you report to the local business office or Taobao. One to two, you have to waste a lot of time, you may encounter more real consumers, you must still be fair, and finally complained to Taobao, Taobao will accept your treatment at this time, but then you don't think things are simple In fact, Taobao has accepted your complaint. This has just begun. Taobao has intervened in the investigation, and you have to give evidence, time, place, chat history, etc., including the evidence of your cashier’s possession at the time, with such results. It is very difficult to see the consumer to prove the evidence, even if you have worked hard to prove the success, it is nothing more than to give you a new machine, or else it will give you back. But going back and forth in this way will delay consumers a lot of time. In modern times, time is money. If you turn around for a cashier machine so many times, it is not worth the candle. Machines are valuable, but time is priceless. If it is a cash register device purchased offline, as long as the customer has any problems, do not know the door-to-door training (package meeting), the machine will be the first time to solve the problem if the machine is faulty, as long as it is within one year, non-human or Objective factors can be repaired free of charge, and this maintenance is very fast, directly dealing with after-sales, no need to ask and submit. Complex things are simple, and simple things are quick.

In summary, online purchase of supermarket cash registers and other store management equipment, such rational consumption or choose offline transactions, more secure and more reliable. It is not a simple look at which price is low and you can place an order.

Remarks: The above is only a personal subjective opinion, for reference only, not all online sellers are not reliable, I want to express only the electronic cash register, other products, online shopping, not just simple The comparison of which price is lower can be ordered to buy, in the net sea, consumers must have a pair of eye!

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