I spent 13,000 to buy a latex mattress, but found that it does not contain any latex? Boss: You are a fall.

Mr. Yang got married in June, and the decoration didn't take much effort. It took more than 10,000 for a mattress. But this is a nameless mattress, so Mr. Yang got on fire!

After Xiao Yang’s family lived in Fushan, he planned to marry on June 1. Since April, Xiao Yang has been purchasing furniture and home appliances. In accordance with the custom of Xiao Yang's hometown, the new bed is equipped with newcomers. In mid-April, Xiao Yang went to Fuerma Mall in Liaoyang West Road, Qingdao to buy a new bed. Here, Xiao Yang’s family saw a Chihua Shi brand mattress.

Xiao Yang originally wanted to buy a latex mattress, which also has an electric folding function. After some bargaining, Xiao Yang spent 12,999 yuan and bought the whole bed including the mattress. About a month later, the new bed purchased was delivered to the home. The newly purchased mattress has a layer of plastic film. When the family cut the film, they accidentally found something.

On the product quality assurance card of the Zhihua Shi smart bed, the main material of the mattress is sponge, cotton felt and memory foam, and there is no latex component. Seeing this, Xiao Yang was dumbfounded.

In the evening, Xiao Yang used WeChat to contact a salesperson of Zhihua Shi, a good mall. The other party replied on WeChat, saying that the mattress "has the ingredients of latex." When Xiao Yang asked how much the other party contained, the salesperson did not respond positively.

Further reading: Southeast Asia Latex "to fake real" Buy latex mattresses need to be discerned!

It is clearly a sponge mattress, how can it contain latex ingredients. Xiao Yang then made a complaint to the relevant departments, but things have been delayed and have not been resolved. Xiao Yang’s marriage was also delayed due to this bed. However, the attitude of the merchants has made Xiao Yang firmly determined to defend his rights.

Xiao Yang said that many relatives and friends from other places have bought tickets and plan to attend their wedding on June 1. Now because of the bed problem, the wedding was cancelled, and many people's time and energy were delayed. In the end, Xiao Yang said whether it is true or not. In order to further understand the situation, the actor then and Xiao Yang came to Gaojiayuan Decoration City to find a store, and found the Chivas mattress store, and at the same time saw the sales of mattresses to Xiao Yang. salesperson.

Xiao Yang said that the salesperson is also the manager of the store. Faced with the camera, the other party did not want to say more, saying that the boss would handle the matter and then left. The actor and Xiao Yang waited for about twenty minutes, and the head of the Chivas mattress store rushed over.

The person in charge of the store said that he later checked with the salesperson that the salesperson did not say that this was a latex mattress when selling the mattress. Then, after the incident, and Xiao Yang’s WeChat chat record, why did the salesperson say, “The ingredients containing latex”?

The salesperson insisted that he was not familiar with the business and caused a slip of the mouth, saying that the mattress contained latex ingredients, but this happened one month after the mattress was purchased. As for Xiao Yang’s purchase of a mattress a month ago, he did not have a slip of his mouth. He did not say that this was a latex mattress. At that time, he simply introduced the function of the mattress. As for this mattress, it was finally confirmed by the manufacturer that it did not contain latex ingredients at all.

The person in charge of the Zhihua Shi mattress store promised that they could retreat or change the entire bed purchased by Xiao Yang. These are all without problems. But as for the additional compensation issues, they do not provide them. On Xiao Yang’s receipt of the purchase of bedding, the actor saw that the above was only the type of bed written, and did not indicate the composition of the mattress, which is also a neglected place. At present, Xiao Yang has already filed a complaint with the market supervision department, and matters are still being further processed.

More furniture and home related news, please pay attention to Xianghe Furniture City official website

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